Frequently asked questions
Frequently asked questions
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
What is the order cutoff time?
The published order cutoff time is Weekdays 5 PM Pacific Time. Processing begins according to the Shipping Policy.
Which items cannot be returned?
Used or customer-damaged products, customized products, opened hygiene or sealed products, gift cards, and products marked Final Sale
What does Standard shipping cost?
Standard shipping is $8.00. Orders of $70.00 or more qualify for free Standard shipping where that rate is available at checkout.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
How can I contact the store?
Email support@8bitdoqww.shop or call 516-876-7396. Support availability is Contact support for current availability..
Contact information
| Store | Berkley |
|---|---|
| Legal operator | 8bitdoqww |
| Business address | 1464 Jarvisville Rd, Salem, West Virginia, 26426, United States |
| support@8bitdoqww.shop | |
| Phone | 516-876-7396 |
| Support hours | Contact support for current availability. |